Taylor Ashford

Perma Jack

A Modern, Audience-First Site for a 50-Year-Old Brand

Founded in 1974, Perma Jack is a pioneer in foundation repair, but its existing website didn’t reflect that history. It was held back by a bloated sidebar, dense text blocks, and a dealer directory that required scrolling through every state. My goal was to make 50 years of credibility easy to find, easy to trust, and easy to act on.

The Problem

Visitors with two different needs—homeowners with a cracking foundation and contractors looking to become dealers—had to find their way through walls of text.

Screenshot of a vintage Perma Jack website page comparing steel piers to concrete and helical piers for foundation repair. The page has a cream header with the Perma Jack logo and tagline “When your building needs a helping hand,” a left sidebar navigation listing topics like Foundation Repairs, Identifying Home Foundation Problems, Piering vs Concrete & Helical Piers, Corrosion Facts, and Authorized Dealers, and a “Made in USA” badge with flag icon below the nav. The main content area has the heading “Using Perma Jack Steel Piers versus Concrete Piers & Helical Piers for Foundation Repairs,” followed by four paragraphs explaining the drawbacks of driven/drilled concrete piers and helical anchors compared to steel piers driven to bedrock. A line illustration of a steel pier component sits at the bottom left, with a sketch of a house at the bottom right. Screenshot of a vintage Perma Jack website page titled "Why Perma Jack is Best in Foundation Repairs," with the same cream header, logo, tagline, left sidebar navigation, and "Made in USA" badge as on other pages. The main content area has the heading "The Best Foundation Repair System is Perma Jack," followed by three paragraphs describing Perma Jack's history, patented installation process, and 36+ years of experience, then a "Top 10 Reasons to Choose the Perma Jack System for your Foundation Repairs" numbered list covering points like original retrofit piering system, USA-made materials, minimal excavation, and trained personnel. The page closes with two bolded lines encouraging readers to contact a foundation repair company for a free consultation, and a footer reading "©2011 Perma Jack - Foundation Repairs."

The Approach

I separated the audiences, shortened the path for each, and established credibility visually instead of through paragraphs of company history.

For homeowners, that meant building a searchable dealer map, replacing a long text list.

Screenshot of a vintage Perma Jack website page titled "Foundation Repair Companies Authorized by Perma Jack®," with the same cream header, logo, tagline, left sidebar navigation, and "Made in USA" badge as on other pages. Below the heading is a "Select State" dropdown menu and a note that some dealers cover areas beyond those listed, with a phone number for more information. The page then lists authorized dealers by state: an Arkansas entry for Perma-Jack of Texarkana with a description, Facebook link, address, email, and phone number, followed by a Kansas entry for Perma Jack of Kansas with similar contact details. Each dealer listing includes a small Perma Jack logo icon beside the contact information. Screenshot of the current Perma Jack website's dealer locator page, with a brown header bar showing the company address (4173 Hoffmeister Ave, St. Louis, MO 63125) and phone number, a hamburger menu icon, the centered Perma Jack logo, and a "Become a Dealer" button. Below the header is an interactive Google Map of the central and southern United States and northern Mexico with orange location pins marking dealer locations in cities including Kansas City, St. Louis, Cincinnati, Charlotte, Oklahoma, Dallas/Fort Worth, Austin, and Monterrey. At the bottom is a search bar with an "Enter Address" field and a "Select Radius" dropdown for finding nearby dealers.

For prospective dealers, it meant a dedicated page with a clear value pitch and a direct inquiry form, rather than burying the franchise opportunity inside a block of copy.

Screenshot of a vintage Perma Jack website page titled "Become A Licensed Foundation Repair Dealer," with the same cream header, logo, tagline, left sidebar navigation, and "Made in USA" badge as on other pages. The main content area lists bullet points on dealer benefits, including no up-front fee, low initial investment, small royalty, national brand name, and available territories. Below the bullets is a black-and-white photo of a Perma Jack branded work van parked in a garage, surrounded by foundation repair equipment including steel pier sections, a hydraulic jack, and tools. A closing paragraph invites contractors interested in starting or augmenting a foundation repair business to contact Perma Jack about becoming a licensed dealer, with a footer reading "©2011 Perma Jack - Foundation Repairs." Screenshot of the current Perma Jack website's "Become a Dealer" landing page, with a brown header bar showing the company address, phone number, hamburger menu icon, centered logo, and "Become a Dealer" button. Below, a "Become a Dealer" label introduces the headline "There's a place for you on our team," with supporting text about investing in a trusted foundation repair brand and an orange "Get Started" button. To the right is a black-and-white photo of a Perma Jack branded van parked in a garage, surrounded by foundation repair equipment including pier rods, a hydraulic jack, and hand tools, matching the dealer photo used elsewhere on the site.

Two visual moments now do credibility work that paragraphs used to carry. A cutaway illustration shows the system in place—steel piers driven straight through the soil to bedrock—making the mechanics of the repair legible at a glance. Below it, a simple four-quadrant grid replaces what was previously a “Top 10 Reasons” list, each point reduced to a single sentence.

Screenshot of the current Perma Jack website's homepage hero section. At the top, a "Since 1974" label introduces the headline "Use the system backed by decades of results," with supporting text about Perma Jack's long-lasting, low-impact foundation solution and independently owned dealers, plus an orange "Discover More" button. Below is an illustration of a blue craftsman-style bungalow with a white porch, flanked by trees and clouds, shown with a cross-section cutaway of the ground revealing several metal Perma Jack piers driven down through layered soil strata to support the foundation. Screenshot of the current Perma Jack website's "The Perma Jack® Advantage" section. On the left is a four-quadrant grid listing benefits: "Field-Proven" (50-year track record pioneering the remedial steel pier repair market), "Low-Impact" (minimal excavation using the same tools start to finish), "High-Quality" (American-made materials for precise repairs), and "Long-Lasting" (system bypasses problem soil to drive tubing into bedrock or equivalent strata). On the right is a 3D rendering of a two-story house with a tile roof and attached garage, showing an orange Perma Jack pier and hydraulic equipment installed against the foundation near the corner of the house, with a caption noting the tubing is made in the United States from high-yield ASTM A513 steel. The bottom edge transitions into a dark cracked-ground graphic.

The founder’s story—George Langenbach inventing the system in his garage, his son John running the company today—stayed in the new design, but as a visual moment rather than a block of biography. Archival photos and a clean pull-quote replace several paragraphs of company history. That’s the throughline of the project: keep the substance, cut the density, and let visual hierarchy carry the weight.

Screenshot of a vintage Perma Jack website page titled "History of Perma Jack® and Foundation Repairs," with the same cream header, logo, tagline, left sidebar navigation, and "Made in USA" badge as on other pages. The main content includes a black-and-white photo of founder George Langenbach seated at a desk, captioned "Inventor of Steel Pier Foundation Repair System, Founder of Perma Jack - George Langenbach." The surrounding text recounts how George and Jane Langenbach ran various businesses including a Volkswagen dealership before George invented the Perma Jack hydraulically driven steel pier system in 1974, prompted by an expensive, failed concrete pier repair at a neighbor's house, and describes the system as working like a bumper jack for foundations. The text continues describing George's nickname "Mr. Clean" and the start of franchising with his son John. A patent drawing diagram is partially visible at the bottom right of the page. Screenshot of the current Perma Jack website's "Built on a Strong Foundation" company history section. At the top is a partial dark cracked-concrete background showing the end of a comparison list with red X bullet points reading "Requires frequent adjustments," "Service contracts are costly," and partial text about concrete hardening and costly adjustments. Below, on a brown background, the section header "The Perma Jack® Story" introduces "Built on a Strong Foundation," with text explaining that founder George Langenbach developed the system in 1974 after seeing an ineffective foundation repair, and that his son John now continues the business. To the right is a vintage color photo of a man labeled "John" standing beside a Perma Jack branded van outside a brick building, with an inset black-and-white photo of an older man labeled "George" seated at a desk. Below this section, two partial image thumbnails are visible: one showing a person's shoulder near a wall, and another showing a van parked beside a brick building with metal pier rods leaning against it.

Outcome

A 50-year-old company now has a site that matches its reputation—giving two different audiences a faster, clearer path to what they need.