Taylor Ashford

Vertical Voyages

Positioning a Multi-Program Brand for Growth

St. Louis-based Vertical Voyages provides climbing programs, instructor trainings, and arborist services across the Midwest. As the business expanded, its old website could no longer support the demands of three growing program lines. I built the new site to scale, designed to run entirely by their small internal team.

Brand Positioning

The brand reads as credible—through confident editorial, candid photography, and consistent typography—without sacrificing the warmth that attracts first-time climbers. I combined rounded corners, modular layering, and subtle animations to add depth while keeping the interface approachable. The result is a single identity that carries through program pages, certification offerings, and arborist services without feeling fractured.

Climber's feet in approach shoes overlooking forested mountain ridge at sunset, Vertical Voyages outdoor adventure homepage Vertical Voyages climbing collage: guide rock climbing, group hiking wooded trail with helmets and backpacks, climber ascending tree above creek in fall foliage `Vertical Voyages Risk Assessment service section showing description of ISA Certified Arborist Jon Richard's professional tree risk assessment services, Get an Estimate button, and photo of arborist in hard hat and safety vest evaluating tree health with clipboard in forest` Vertical Voyages program details page footer showing Horseshoe Canyon Ranch course dates and instructor, related SPI Assessment program link, About section, newsletter signup, and certification badges for Certified Arborist, AMGA, and Mountain Guide credentials

Information Architecture

I gave each program page a consistent structure, so visitors can evaluate and act without hunting for information. An interactive location map reinforces the business’s reach across the Midwest. Partner organizations and instructor bios add credibility and ground the business in the local community.

Screenshot of the Vertical Voyages ‘Canopy Experience’ page, showing the program header and introductory copy about tree climbing Screenshot of the Vertical Voyages website showing ‘Meet the Team’ buttons for Jon, Jim, and James, a ‘Program Locations’ map with climbing location pins across Missouri and Arkansas, and the start of an About/Subscribe footer section Screenshot of the Vertical Voyages website showing a ‘Proud Partner of’ section with logos for Robinson Bluff, Missouri Botanical Garden, Girl Scouts of Eastern Missouri, and Missouri Department of Conservation, followed by the start of a ‘Meet the Team’ section with three team photos Screenshot of the Vertical Voyages website, featuring founder and instructor Jon Richard with a photo of him rock climbing, alongside his bio describing his climbing background and AMGA certifications

Sustainable Systems

The most important deliverable wasn’t the launch—it was what happens after. I built the backend around the team’s actual workflow: content blocks populate through simple forms, and the same system handles customer registrations, participant information, and waivers. The full lifecycle of a program—from listing to registration and beyond—is managed in one place.

Screenshot of a custom WordPress admin dashboard for Vertical Voyages, showing the ‘Edit Program’ screen for the Canopy Experience with section-based content editing fields and a sidebar for publish status and program group taxonomy Screenshot of the Vertical Voyages admin dashboard’s ‘Edit Location’ screen for Giant City State Park, showing a map with a pinned location, latitude/longitude fields, category checkboxes, and location redirect settings Screenshot of the Vertical Voyages admin dashboard’s Form Entries section, showing a searchable table of e-signature agreements with columns for group, participant, signer, status, and document link Screenshot of the Vertical Voyages admin dashboard’s FAQ editor, showing repeatable question-and-answer fields covering topics like prior experience, what to bring, and program safety

Outcome

The Vertical Voyages team makes updates in minutes instead of days. What used to live across spreadsheets, emails, and disconnected tools now lives in one structured system—allowing the business to add content and manage customers as it grows.